Terms & Conditions
Janine Garner Pty Ltd (ABN 91 679 352 062)Trading as Janine Garner
Last updated: 31 January 2026
1. Definitions and Application
1.1 These Terms and Conditions apply to:
- the website located at https://www.janinegarner.com.au (“Website”);
- all memberships, programs, communities, events, courses, coaching services, digital products, recordings, replays, workshops, and related offerings provided under the Janine Garner brand, including Inner Circle and ELEVATE (“Programs”); and
- participation in any online community or platform operated or facilitated by us, including third-party platforms such as Circle (“Community Platform”).
1.2 References to “we”, “us” or “Janine Garner” refer to Janine Garner Pty Ltd trading as Janine Garner.
2. Acceptance of Terms
By accessing the Website, purchasing or participating in any Program, or engaging in the Community Platform, you agree to be bound by these Terms and Conditions and our Privacy Policy, as amended from time to time.
3. Changes to Terms
We reserve the right to update or amend these Terms and Conditions at any time. Updated Terms will take effect from the date they are published on the Website. Continued participation constitutes acceptance of the updated Terms.
4. Eligibility and Membership Acceptance
4.1 Membership to any Program may be offered by application, invitation, or direct purchase and is subject to acceptance at our sole discretion.
4.2 We reserve the right to refuse, suspend, or revoke membership where reasonably required to protect the integrity, safety, or commercial operation of our Programs and communities, subject to applicable law.
5. Fees, Billing, Payments and Grandmothering
5.1 Program and membership fees (“Membership Fees”) are payable in advance in accordance with the pricing and payment terms disclosed at the time of purchase or on invoice.
5.2 Membership Fees may be charged as a one-off payment, recurring subscription, or instalments, as specified at purchase.
5.3 Grandmothered Membership Fees. Where a membership or Program is offered on a recurring or ongoing basis, the Membership Fee applicable at the time you join will be grandfathered, meaning it will continue to apply for as long as you maintain uninterrupted participation in that Program.
5.4 Grandfathered pricing is conditional on:
- continuous membership without cancellation, lapse, suspension, or termination; and
- Ongoing compliance with these Terms and Conditions.
5.5 If you cancel, terminate, or otherwise cease participation in a Program for any reason, your grandfathered pricing will be forfeited.
5.6 If you later rejoin the same or a similar Program, you will be required to join at the then-current Membership Fee, and any prior grandfathered pricing will not apply.
5.7 We may introduce additional benefits, inclusions, or priority access for members on grandfathered pricing at our discretion.
5.8 We may charge interest on overdue amounts at the Reserve Bank of Australia cash rate plus 8% per annum, calculated daily and compounding monthly.
5.9 We reserve the right to engage debt recovery services or commence legal proceedings for unpaid and undisputed amounts.
6. Refunds and Cooling-Off
6.1 We offer a full refund within 30 days of commencement of a Program, provided written notice is received within that 30-day period.
6.2 After the initial 30-day period, you may terminate participation by providing 30 days’ written notice. No refunds will be provided for fees already paid, except as required by Australian Consumer Law.
6.3 Refunds do not apply where termination results from a breach of these Terms and Conditions.
7. Termination by You
You may terminate your participation in a Program by providing at least 30 days’ written notice. Termination does not relieve you of any fees already incurred or payable.
8. Termination by Us
We may suspend or terminate access to any Program or Community Platform immediately if you:
- breach these Terms or any related policy;
- engage in disruptive, abusive, defamatory, threatening, or unlawful conduct;
- misuse confidential information;
- fail to pay Membership Fees when due.
Upon termination, access to all Program materials, recordings, and communities will cease immediately.
9. Community Conduct and Confidentiality
9.1 Participation in our Programs and communities requires respectful, professional conduct at all times.
9.2 All discussions, shared experiences, materials, and member contributions within Programs and communities are confidential unless expressly stated otherwise.
9.3 You must not record, reproduce, distribute, or commercially exploit Program or community content without our prior written consent.
9.4 Confidentiality obligations survive termination of membership.
10. Intellectual Property
10.1 All intellectual property rights in Program materials, frameworks, methodologies, recordings, written content, branding, and Website content are owned by or licensed to us.
10.2 You are granted a limited, non-exclusive, non-transferable licence to access and use Program materials for your personal, non-commercial use only.
10.3 You must not copy, adapt, distribute, resell, sublicense, or otherwise exploit Program materials without our prior written consent.
11. Recordings and Marketing Use
11.1 Live sessions, events, coaching calls, and community interactions may be recorded.
11.2 By participating, you consent to recordings being used for:
- Program delivery and member access;
- training and internal purposes, including AI-generated summaries;
- marketing, promotional, and educational purposes, including excerpts.
12. User Content
12.1 Where you post, upload, or submit content (“User Content”) through our Website or Community Platform, you grant us a worldwide, perpetual, irrevocable, royalty-free licence to use, reproduce, adapt, modify, distribute, display, and otherwise exploit that content in connection with our business.
12.2 You warrant that you own or have the necessary rights to submit the User Content and that it does not infringe third-party rights or applicable law.
12.3 We may remove User Content at our discretion.
13. Artificial Intelligence (AI) and Digital Tools
13.1 We may use artificial intelligence, automation, and machine-learning tools (“AI Tools”) as part of our Website, Programs, and Community Platforms.
13.2 AI Tools may be used to:
- summarise discussions and content;
- assist with task completion and learning activities;
- personalise Program experiences;
- moderate community activity;
- power AI-enabled chatbots and digital assistants.
13.3 User Content may be processed by AI Tools, including for internal summaries, insights, and service improvement. Content may be anonymised or aggregated where appropriate.
13.4 AI-generated outputs are provided for informational and educational purposes only and may contain errors or omissions.
13.5 AI Tools do not replace professional judgment or advice and must not be solely relied upon.
13.6 We reserve the right to introduce, modify, or discontinue AI-enabled features at any time without notice.
14. No Guarantee of Results
14.1 Participation in any Program does not guarantee specific outcomes, financial results, business growth, or personal achievements.
14.2 Outcomes depend on many factors beyond our control, including individual effort, experience, and external circumstances.
15. Disclaimers and Limitation of Liability
15.1 All content is provided for general educational purposes only and does not constitute legal, financial, medical, psychological, or professional advice.
15.2 To the fullest extent permitted by law:
- we exclude all warranties not expressly stated;
- we are not liable for indirect or consequential loss, loss of profits, data, or opportunity.
15.3 Nothing in these Terms excludes or limits your rights under Australian Consumer Law.
16. Third-Party Platforms
We are not responsible for the availability, security, data handling, or functionality of third-party platforms, including Circle, used to deliver Programs or communities.
17. Dispute Resolution
17.1 Disputes must first be addressed through good-faith negotiation.
17.2 If unresolved, disputes must be referred to mediation appointed by the Law Society of New South Wales.
17.3 This clause does not limit legal rights where mediation is unsuccessful.
18. Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia, and the parties submit to the exclusive jurisdiction of its courts.
© 2023 Janine Garner.
We acknowledge the Traditional Owners of the land on which we work and gather, and pay our respects to Elders past, present and emerging.