Struggling to turn promising leads into solid sales? You’re not alone.
I recently sat down with my inner circle community to discuss this problem and our conclusion was clear. Whether you’re running a million dollar business, or pitching your very first offer, we’re all struggling with the same roadblocks.
Clients ghost you, decision times get dragged out, budgets are ever changing and despite your best efforts, you’re left wondering “ what am I doing wrong?”
Today I’m going to answer that question and share three key steps you can take to get the results you’re after.
Delivering Value
Too often, we make assumptions about our client’s challenges. What if instead, you walked into that meeting with a crystal-clear understanding of their immediate struggles?
Prepare by considering what keeps them up at night. Reflect on conversations you’ve had, and come into the meeting ready to engage with their concerns.
Delivering Results
This is where your mastery — your “magic pills” — comes into play. These aren’t elaborate schemes, but rather the small, effective tools you wield instinctively. Whatever they looks like for you, these quick wins not only showcase your value but also instil confidence in your potential partners.
Delivering Confidence
Finally, we must empower our clients. Many clients are hesitant, questioning their decision-making capabilities or their ability to implement solutions. Your job is to replace doubt with confidence, showing them the path forward. Share relevant success stories, but make it personal. Show them, “Here’s what we can achieve for you.”
Remember, these aren’t just “sales tactics”. By delivering value, results, and confidence, you transform from being just another salesperson to a trusted partner in your client’s success.
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Transcript
Hello, and welcome
Speaker:to another episode of
Speaker:Unleashing Brilliance.
Speaker:It's wonderful to
Speaker:have you here today.
Speaker:Today, we're going to
Speaker:tackle something that
Speaker:I know many of you are
Speaker:facing right now, and that
Speaker:is how to get sales over
Speaker:the line, whether you're
Speaker:negotiating a multi million
Speaker:dollar deal or pitching
Speaker:your very first proposal.
Speaker:The frustrations
Speaker:can be the same.
Speaker:Clients ghost you,
Speaker:decision times.
Speaker:Uh, dragging out, budgets
Speaker:are ever changing and
Speaker:despite your best efforts,
Speaker:you're left wondering
Speaker:what am I doing wrong?
Speaker:Just last week during a
Speaker:mastermind with my inner
Speaker:circle community, who
Speaker:are an incredible group.
Speaker:This is my VIP
Speaker:community of seven
Speaker:figure business owners.
Speaker:We were diving into
Speaker:this exact topic, the
Speaker:recurring theme, how to
Speaker:get business proposals
Speaker:over the line in today's
Speaker:landscape, where everything
Speaker:feels more challenging.
Speaker:The struggles are real.
Speaker:Our clients are
Speaker:overwhelmed, stretched
Speaker:thinner than ever,
Speaker:and questioning not
Speaker:just our value, but
Speaker:their own confidence.
Speaker:And the natural
Speaker:reactions that I'm
Speaker:seeing are two extremes.
Speaker:Extreme number one is
Speaker:that we're overloading
Speaker:our clients with too much
Speaker:information, leaving them
Speaker:confused, overwhelmed, and
Speaker:it's easier just to delay
Speaker:and push off that decision.
Speaker:Or they're holding back
Speaker:entirely, afraid to
Speaker:reveal too much before
Speaker:our potential clients have
Speaker:signed on the dotted line.
Speaker:Neither approach works.
Speaker:And instead, within this
Speaker:tension, I believe there
Speaker:lies a golden opportunity
Speaker:to rethink how we sell.
Speaker:So today I want to explore
Speaker:three things that you
Speaker:absolutely must deliver
Speaker:in a sales meeting to
Speaker:create value, to build
Speaker:trust, and to get that
Speaker:all important yes.
Speaker:So let's start by
Speaker:getting clear on what is
Speaker:happening in the market.
Speaker:Clients are absolutely
Speaker:juggling more
Speaker:responsibilities
Speaker:than ever before.
Speaker:Perhaps it's because
Speaker:there's been retrenchments
Speaker:in the industry.
Speaker:Perhaps it's because our
Speaker:clients ourselves have
Speaker:got more on their plate
Speaker:that they're having to do.
Speaker:And as a result,
Speaker:sometimes decision
Speaker:making feels like we're
Speaker:wading through molasses.
Speaker:It's slow, it's
Speaker:frustrating,
Speaker:it's uncertain.
Speaker:And amidst all of
Speaker:this, your clients are
Speaker:questioning three things.
Speaker:They're questioning
Speaker:your value.
Speaker:Is this, is what you
Speaker:are offering worth it?
Speaker:They are questioning
Speaker:your results.
Speaker:Will what you are proposing
Speaker:actually deliver the
Speaker:results that they need?
Speaker:And finally, They are
Speaker:questioning themselves.
Speaker:Can I even do
Speaker:this right now?
Speaker:Do I have the time, the
Speaker:space, the capacity,
Speaker:and maybe they're even
Speaker:questioning the confidence
Speaker:in themselves to be able
Speaker:to do the very thing
Speaker:that they need to do or
Speaker:that you're proposing.
Speaker:Now what this does
Speaker:is this questioning
Speaker:around your value, Your
Speaker:results and themselves
Speaker:creates a perfect storm
Speaker:of doubt and inaction.
Speaker:But here's the twist.
Speaker:You can actually
Speaker:counteract all of this
Speaker:by showing up differently
Speaker:in your sales meetings.
Speaker:I think there's a real
Speaker:opportunity to shift from
Speaker:selling To partnering, to
Speaker:working in partnership with
Speaker:your potential clients.
Speaker:What we need to do
Speaker:is to shift from
Speaker:selling to partnering
Speaker:with our clients.
Speaker:It's not about bombarding
Speaker:them with more information
Speaker:or keeping your cards
Speaker:too close to your chest.
Speaker:It's about meeting
Speaker:them where they are
Speaker:at and delivering
Speaker:three key things.
Speaker:You have got to
Speaker:deliver value.
Speaker:You've got to show them
Speaker:in that sales meeting
Speaker:that you understand
Speaker:their unique challenges.
Speaker:You've got to
Speaker:show them results.
Speaker:You've got to offer
Speaker:immediate actionable
Speaker:insights or solutions
Speaker:that they can implement
Speaker:or they can see the result
Speaker:right there in the moment.
Speaker:And you've got to
Speaker:build their confidence,
Speaker:empowering them to believe
Speaker:in themselves, in the work
Speaker:that needs to be done.
Speaker:And the fact that
Speaker:partnering you with you
Speaker:is the way to do it.
Speaker:So let's dive into each
Speaker:of these three things.
Speaker:So first off, let's talk
Speaker:about delivering value,
Speaker:meeting your clients
Speaker:where they are at.
Speaker:Your clients are
Speaker:questioning your value.
Speaker:So this is where
Speaker:you need to start.
Speaker:You need to show them
Speaker:that you genuinely
Speaker:get their challenges.
Speaker:You genuinely understand
Speaker:the problems that they are
Speaker:working through right now.
Speaker:Now, I always begin
Speaker:my prep work by
Speaker:putting myself first.
Speaker:In my potential
Speaker:client's shoes.
Speaker:I sit before I go
Speaker:into a meeting and go,
Speaker:what are they really
Speaker:worrying about right now?
Speaker:What are the problems
Speaker:that they are talking
Speaker:about right now?
Speaker:What are they really,
Speaker:really worrying about?
Speaker:What's keeping them up?
Speaker:At night.
Speaker:So I always begin my prep
Speaker:work by putting myself
Speaker:in my client's shoes.
Speaker:And recently, as an
Speaker:example, I was working with
Speaker:a client who was struggling
Speaker:to generate leads.
Speaker:They tried every single
Speaker:strategy under the sum,
Speaker:but felt completely stuck.
Speaker:Nothing was working.
Speaker:And instead of diving
Speaker:into a complex pitch,
Speaker:I simply asked, what's
Speaker:the one thing that's
Speaker:keeping you up at night?
Speaker:They opened up about
Speaker:their stress, their
Speaker:fears, and even their
Speaker:sense of failure.
Speaker:And by deeply listening,
Speaker:what I was able to do was
Speaker:reflect back to their pain
Speaker:points, to show them that
Speaker:I cared, that I understood,
Speaker:that I was compassionate
Speaker:for where they were at.
Speaker:This wasn't about telling
Speaker:them what I thought
Speaker:their problems were.
Speaker:It was about meeting
Speaker:them exactly where
Speaker:they're at and sharing
Speaker:back to them what I'd
Speaker:heard as their problems.
Speaker:And so one of the things
Speaker:I want you to think about
Speaker:before you go into your
Speaker:sales meeting is to take
Speaker:a moment to reflect.
Speaker:On your clients, your
Speaker:potential clients, real
Speaker:struggles, not just the
Speaker:ones you assume they have,
Speaker:not the ones that you've
Speaker:written in your proposal
Speaker:deck or the things that
Speaker:you've been scoping out
Speaker:for forever and a day,
Speaker:but the ones that are
Speaker:their real struggles, the
Speaker:ones that they're openly
Speaker:talking about right now.
Speaker:It could be a lack of time.
Speaker:It could be fears
Speaker:about budget.
Speaker:It could be uncertainty
Speaker:about to start.
Speaker:And I want you to
Speaker:prepare, to be prepared
Speaker:to acknowledge those
Speaker:struggles authentically.
Speaker:When you've done that.
Speaker:When you've shown that you
Speaker:understand your clients,
Speaker:that you've heard what
Speaker:they've said, your client
Speaker:feels seen and heard.
Speaker:And as a result of
Speaker:that, they're far more
Speaker:likely to trust you.
Speaker:Now that you've established
Speaker:trust, It's time to
Speaker:demonstrate your expertise.
Speaker:And this is where your
Speaker:magic pill comes in.
Speaker:A quick, actionable
Speaker:solution that shows
Speaker:your clients that you
Speaker:can deliver results.
Speaker:Now, here's the thing.
Speaker:Every single one
Speaker:of us has multiple.
Speaker:magic pills.
Speaker:These are the things
Speaker:that you do without
Speaker:even thinking.
Speaker:The advice that you give
Speaker:instinctively, the small
Speaker:but impactful actions
Speaker:that create immediate
Speaker:results for your clients.
Speaker:And this, finding these
Speaker:magic pills is one of the
Speaker:core things that I do with
Speaker:my clients in my programs.
Speaker:It's about helping them
Speaker:identify their unique magic
Speaker:pills, their secret source.
Speaker:Your magic pill could
Speaker:be a simple tip.
Speaker:It could be three questions
Speaker:that you ask that you
Speaker:know create a shift.
Speaker:It could be a book
Speaker:recommendation.
Speaker:It could be a podcast
Speaker:to listen to or a
Speaker:one page framework or
Speaker:a downloadable PDF.
Speaker:It might even.
Speaker:Be a small piece of IP
Speaker:intellectual property
Speaker:that you've developed
Speaker:over time, a model, a
Speaker:checklist, or a visual
Speaker:framework that clarifies a
Speaker:complex issue in seconds,
Speaker:the beauty of what I
Speaker:call these magic pills is
Speaker:that they don't have to
Speaker:be elaborate or flashy.
Speaker:It just has to work.
Speaker:Now let me share
Speaker:one of mine.
Speaker:I call it the spinning
Speaker:plates exercise.
Speaker:and when a client is
Speaker:feeling overwhelmed or
Speaker:stuck, I pull out this
Speaker:tool and in front of
Speaker:them in that moment,
Speaker:I'll draw three circles.
Speaker:One is for work, one
Speaker:is for relationships,
Speaker:and one is for self.
Speaker:And I ask the person in
Speaker:front of me, the client
Speaker:in front of me, to rate
Speaker:in that moment how they're
Speaker:feeling out of five for
Speaker:each of those circles.
Speaker:Work, Uh, relationships and
Speaker:self one being not great
Speaker:five being awesome and
Speaker:predictably self is almost
Speaker:always the lowest scored.
Speaker:Then what we do is
Speaker:we identify, I ask.
Speaker:the person in front of me
Speaker:to identify two immediate
Speaker:actions that they know that
Speaker:if they were to take them
Speaker:would improve their score,
Speaker:their ranking in each area.
Speaker:Um, and then what we
Speaker:do is we open up their
Speaker:calendar and we start
Speaker:putting those two, we start
Speaker:making commitments to put
Speaker:those two actions into
Speaker:place so we can actually
Speaker:get a shift happening.
Speaker:And this exercise takes
Speaker:maybe 10, 15 minutes.
Speaker:But the impact is profound.
Speaker:It leaves this potential
Speaker:client feeling heard
Speaker:and seen, and also
Speaker:equipped to take action.
Speaker:I've shown compassion.
Speaker:I understand them and
Speaker:I've given them something
Speaker:that whether we work
Speaker:together or not, they can
Speaker:take immediate action on.
Speaker:It demonstrates my
Speaker:ability to deliver
Speaker:results quickly, even in
Speaker:a simple conversation.
Speaker:Sometimes my magic
Speaker:pill might be a book
Speaker:recommendation tailored
Speaker:to a client's situation.
Speaker:For someone feeling
Speaker:invisible in their
Speaker:industry, I might
Speaker:suggest a resource
Speaker:on personal branding.
Speaker:Or if they're stuck
Speaker:in a leadership rut,
Speaker:I could point them to
Speaker:a podcast episode that
Speaker:I've previously recorded,
Speaker:where we've discussed
Speaker:strategies for leading
Speaker:with authenticity.
Speaker:In my program, I work
Speaker:closely with my clients
Speaker:to uncover these magic
Speaker:pills, because as I
Speaker:said, these are often
Speaker:the things that you are
Speaker:already doing naturally
Speaker:without even thinking it.
Speaker:Often it's the answers
Speaker:that you're giving in
Speaker:casual conversations.
Speaker:It might be insights
Speaker:that you're sharing
Speaker:with potential clients.
Speaker:Colleagues, friends
Speaker:without hesitation.
Speaker:And together, what we
Speaker:do is we identify these
Speaker:nuggets of your genius.
Speaker:We refine them.
Speaker:We package them.
Speaker:We systemize it in such
Speaker:a way that you remember
Speaker:to share these easily
Speaker:during sales meetings.
Speaker:I can bet my bottom dollar
Speaker:that for your target
Speaker:clients, the same 3 to
Speaker:5 problems are coming
Speaker:up every single call.
Speaker:My challenge to you is what
Speaker:is the 3 to 5, what are the
Speaker:3 to 5 magic pills that you
Speaker:can have at your fingertips
Speaker:to share in that moment
Speaker:to show the value And the
Speaker:results that you give.
Speaker:Um, as an example, a
Speaker:client of mine realized
Speaker:her magic pearl was a
Speaker:quick recruitment framework
Speaker:that she developed.
Speaker:The only way you could
Speaker:previously get this
Speaker:framework was by buying
Speaker:into her services, going
Speaker:through her website,
Speaker:downloading whatever it is.
Speaker:But she realized that
Speaker:every single time she
Speaker:was meeting potential
Speaker:clients, she was sharing
Speaker:an element of this quick
Speaker:recruitment framework.
Speaker:And so we evolved it into
Speaker:something that she could
Speaker:easily share and quickly.
Speaker:Another one discovered hers
Speaker:was a simple three question
Speaker:reflection exercise.
Speaker:Again, something that she
Speaker:shared during her programs.
Speaker:So we packaged it up as a
Speaker:magic pill that she could
Speaker:pull on during sales calls.
Speaker:These are the small,
Speaker:remember magic
Speaker:pills are the small,
Speaker:seemingly effortless
Speaker:things that you do.
Speaker:that, you know, make an
Speaker:immediate massive impact.
Speaker:So maybe think about
Speaker:your magic pills.
Speaker:What are the quick,
Speaker:effective suggestions?
Speaker:Um, as I said, it could
Speaker:be a tip about time
Speaker:management, a spreadsheet
Speaker:template, you've built
Speaker:a five minute exercise,
Speaker:a link to something,
Speaker:have packaged these
Speaker:into your sales meetings
Speaker:to demonstrate your
Speaker:immediate ability.
Speaker:To create immediate value
Speaker:and by making these magic
Speaker:pills central to your
Speaker:sales process, you're not
Speaker:just selling a service,
Speaker:you're showcasing the
Speaker:depth of your expertise
Speaker:and your ability to make
Speaker:a tangible difference.
Speaker:Remember results build
Speaker:trust and it's that
Speaker:trust that leads to
Speaker:long term partnerships.
Speaker:So the third step
Speaker:is really about then
Speaker:delivering confidence.
Speaker:In your clients, it's
Speaker:about empowering them
Speaker:to take the next step.
Speaker:Remember I said, many at
Speaker:the moment are doubting
Speaker:because of their workload,
Speaker:their confidence, their
Speaker:ability to make the right
Speaker:decision to whatever
Speaker:they decide to do, to
Speaker:be able to put the time,
Speaker:the energy, the effort
Speaker:into implementing it.
Speaker:So we have to empower them
Speaker:to take their next step.
Speaker:And this is this final
Speaker:piece of the puzzle.
Speaker:Building your client's
Speaker:confidence in themselves.
Speaker:Your clients are
Speaker:questioning their ability
Speaker:to make the right decision
Speaker:or to successfully
Speaker:implement a solution.
Speaker:And your job is to replace
Speaker:that doubt with confidence
Speaker:in themselves and in you.
Speaker:So here's some ideas
Speaker:of what you could do.
Speaker:You could showcase results.
Speaker:You know, share
Speaker:relevant case studies
Speaker:or testimonials.
Speaker:But make it personal.
Speaker:Don't just say, I've
Speaker:done this for others.
Speaker:Look at how awesome I am.
Speaker:Say, here's what we
Speaker:can achieve for you.
Speaker:I want you to clarify
Speaker:the next steps.
Speaker:Often our clients, they see
Speaker:the big proposal, but they
Speaker:can't necessarily work out
Speaker:what the next steps are.
Speaker:You get it.
Speaker:But we have to step
Speaker:this out for them
Speaker:because confidence
Speaker:comes from the clarity.
Speaker:Break down the path
Speaker:forward into manageable
Speaker:steps, starting with
Speaker:a simple first action.
Speaker:In our Elevate program,
Speaker:as an example, we have
Speaker:a roadmap of strategies
Speaker:of things that have to
Speaker:put, be put in place to
Speaker:get your revenue from
Speaker:that kickoff stage up to
Speaker:that 30 grand a month.
Speaker:We've then got another
Speaker:roadmap for 31 to 60 and
Speaker:another roadmap thereafter.
Speaker:And so what happens
Speaker:is potential clients
Speaker:can see the steps, the
Speaker:roadmap to their success.
Speaker:And actually only the other
Speaker:day, one of my clients
Speaker:said to me, this is the
Speaker:very thing that she loves.
Speaker:So break it down so that.
Speaker:Your potential clients can
Speaker:see the steps forward so
Speaker:that they can understand
Speaker:what the first thing is
Speaker:that you're going to do.
Speaker:What it might be the
Speaker:next thing, what will
Speaker:happen over the quarter
Speaker:and offer a quick win.
Speaker:Tie this back to
Speaker:your magic pill.
Speaker:Share a small actionable
Speaker:idea that they can
Speaker:implement immediately to
Speaker:feel momentum before they
Speaker:sign the dotted line.
Speaker:This quick win reassures
Speaker:them that progress is
Speaker:possible, right now.
Speaker:Another tip here to
Speaker:build their confidence.
Speaker:I want you to think about
Speaker:how you can acknowledge
Speaker:and reassure your potential
Speaker:client, you know, speak
Speaker:to their hesitations.
Speaker:Don't just talk at them.
Speaker:Don't just speak at
Speaker:them, but talk to
Speaker:their hesitations.
Speaker:For example, you might
Speaker:say, I, I understand that
Speaker:this feels like a big step,
Speaker:but I know the strategies.
Speaker:that we'll implement
Speaker:together will create
Speaker:the clarity and
Speaker:momentum that you need.
Speaker:And finally,
Speaker:emphasise Partnering.
Speaker:To build your potential
Speaker:client's confidence
Speaker:in themselves and you,
Speaker:it's important that you
Speaker:position yourself as
Speaker:their partner, not just
Speaker:as a service provider.
Speaker:Phrases like we'll
Speaker:work on this together.
Speaker:I'm here to support you.
Speaker:We will get
Speaker:results together.
Speaker:Create a sense of shared
Speaker:responsibility and support.
Speaker:So leave your clients with
Speaker:something concrete, show
Speaker:them how to get immediate.
Speaker:action and build confidence
Speaker:through inspiring them and
Speaker:letting them know that you
Speaker:are going to partner with
Speaker:them in their success.
Speaker:So let's just recap on
Speaker:the three things that I
Speaker:believe you must deliver
Speaker:in every sales meeting.
Speaker:The first one is
Speaker:you must deliver value.
Speaker:This is about listening
Speaker:deeply to your potential
Speaker:clients, reflecting
Speaker:on their challenges,
Speaker:Reflecting those challenges
Speaker:back to them to show
Speaker:that you understand
Speaker:where they're at, you
Speaker:meet them where they're
Speaker:at, and through this
Speaker:you build compassion.
Speaker:It's about showing them
Speaker:that you can get results.
Speaker:This is where we're
Speaker:going to offer quick
Speaker:wins or magic pills that
Speaker:demonstrate your expertise.
Speaker:Quick wins that will
Speaker:get them immediate
Speaker:results so that it
Speaker:shows that you can help.
Speaker:And finally, building their
Speaker:confidence, empowering
Speaker:them and helping them
Speaker:see a clear path forward
Speaker:with you by their side
Speaker:is absolutely possible.
Speaker:These aren't just tactics,
Speaker:they're the foundation
Speaker:of trust and partnership.
Speaker:And when you show up in
Speaker:this way, you're not just
Speaker:selling, you are building
Speaker:relationships that last.
Speaker:Now I'd love to
Speaker:hear from you.
Speaker:What's one magic pill
Speaker:that you shared in a
Speaker:sales meeting that left
Speaker:your clients saying,
Speaker:wow, you really got me.
Speaker:Wow.
Speaker:Thanks.
Speaker:I can see that result.
Speaker:Wow.
Speaker:Thanks for changing
Speaker:things for me.
Speaker:direct message me or leave
Speaker:it on any of the socials.
Speaker:I'd love to hear
Speaker:your stories.
Speaker:And if this episode
Speaker:resonated with you,
Speaker:please share it with
Speaker:someone who needs that
Speaker:fresh perspective on
Speaker:their sales strategy.
Speaker:Together, let's keep
Speaker:unleashing brilliance.
Speaker:If you found value in
Speaker:today's episode, don't
Speaker:forget to hit subscribe
Speaker:and leave a review.
Speaker:Your feedback fuels this
Speaker:podcast and helps us
Speaker:reach more listeners.
Speaker:Let's keep the
Speaker:momentum going and
Speaker:I'll see you next week.